FAQS
- Why do I need my chimney swept?
- How do I know if my chimney needs sweeping?
- How often do I need my chimney swept?
- Sweep regularly?
- Does it matter what I use for fuel?
- Why does my chimney smoke?
- How can I stop birds nesting in the chimney?
- I have a gas fire. Do I still need the chimney swept?
- Why do I have bits falling down the chimney?
- Can the chimney be cleaned properly with just a vacuum?
- What is carbon monoxide?
- What can you do to safegaurd yourself from Carbon Monoxide?
- What does the safety check cover?
- Areas we cover in Suffolk
- Areas we cover in Essex
What is carbon monoxide?
Carbon Monoxide is colourless, odourless and has no taste. It is a killer! During an average year about 50 people die from Carbon Monoxide poisoning caused by fumes from faulty heating appliances. More than three times that number end up in hospital. Carbon Monoxide can be given off by any appliance which burns fossel fuel such as gas, coal or oil. It can enter your home if:
- Your appliance is faulty
- The room is not properly ventilated
- The chimney or flue is blocked
The danger signs are as follows:
- Gas flames that burn orange or yellow instead of blue
- Sooty stains on or above appliances
- Solid fuel appliances that burn slowly or go out


